Because each piece is made-to-order, all jewelry is final sale and returns are not permitted; however, if you are unhappy with your purchase for any reason, please contact us within 7 days of receipt, and we will be happy to facilitate an exchange or issue store credit. All items are subject to a 25% restocking fee which will be deducted from final credit. Shipping fees are non-refundable. While we will do our best to address any concerns, all custom pieces are final sale. No refunds, no exchanges.
If at anytime your jewelry needs repair, alteration or resizing, please contact us to make arrangements. Fees will be assessed on a case-by-case basis.
All of the items in our shop are made-to-order; please allow 2-3 weeks for your item to ship (8-12 weeks minimum for custom orders). If you need your piece sooner, please contact us before purchasing and we will do our best to accommodate.